Cancellation policy

 

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SUBSCRIPTIONS

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. The minimum number of subscriptions is two (2) orders to be able to avail of the discount offered with our subscription policy.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.

Cancellations

You can cancel your subscriptions from your account page or by emailing us directly at support@nutrabytes.com or by sending us a message on the chat facility on the website.

Subscriptions can only be cancelled with at least 3 business days notice before next due date (shipping date). For example, if the next shipping date is 28th of March, subscription must be cancelled on or before the 24th of March. If subscriptions are cancelled with less than 3 business days notice, then the goods will be shipped as per subscription policy and the customers chosen method of payment will be charged. 

If you have any further questions or concerns, then please feel free to write to us at support@nutrabytes.com